Orland Park Location Staff - Our Team

Aesthetic Nurse and Managing Partner

Meet the “M” in JEM - Melissa Judeh, MSN, MBA, CANS - one of JEM Medspa’s Managing Partners and an expert aesthetic nurse injector. Melissa has been a registered nurse for 26 years and brings over 15 years of specialized experience in aesthetic injecting.

Melissa began her career in the PICU while earning two Master’s degrees in Business Administration and Healthcare Administration, focusing on Safety & Quality Outcomes. Shortly after, she stepped into an executive role as Director of Patient Safety at Ann & Robert H. Lurie Children’s Hospital of Chicago. It was also during this time that she discovered her passion and natural talent for aesthetics.

Before founding JEM, Melissa trained extensively with renowned plastic surgeons and dermatologists, honing her craft through both domestic and international training. She is known for her meticulous technique, artistic eye, and commitment to safety. Melissa is a national trainer for the Allergan Medical Institute and the Galderma Aesthetic Injector Network. She is also co-founder of JEM Education and one of only 37 Certified Aesthetic Nurse Specialists in Illinois.

Her teaching style - whether working with other aesthetic providers or guiding her clients - is often described as approachable, clear, and empowering. Through her work at JEM, Melissa blends her clinical expertise, business acumen, and artistic sensibility to create a safe, personalized, and results-driven client experience. Her priority is ensuring every procedure is performed with precision and results in exceptional, reliable outcomes.

When she’s not at JEM, you’ll find Melissa enjoying time with her family, checking out a local coffee shop, cheering from the stands at a baseball field, decorating something, or escaping to a beach.

Aesthetic Nurse and Managing Partner

Meet the “J” to our JEM, Jeanine Graham, RN, CANS, managing partner and expert aesthetic nurse injector of over 20 years. Jeanine has been an RN for over 30 years. She began her nursing career as a cardiac nurse working in telemetry and then graduated to the Step-Down ICU. From there, she worked in a liver transplant unit. She loved nursing but decided to take time off to be a stay-at-home mom. After her last ones were in school full time, she found her true calling in aesthetics in 2005, and in 2006 she took a leap and opened Envy Medspa, which was located in Homer Glen, IL. It was there that she began to perfect her injecting skills and mastered the different facets of the medical spa business. In 2009, she decided to forego the business portion of her spa temporarily to focus more on her family of four young boys. She continued to perform aesthetic treatments and also managed other area Medspas from 2009 – 2018. In January 2018, Jeanine began a new chapter in her career by partnering with Melissa Judeh and Dr. David Dreyfuss to create JEM Medspa. Here, she brings forth the culmination of over 20 years of experience and expertise and demonstrates why she has been so successful in the medical aesthetic field. Jeanine is a straight talker, sets realistic expectations, and values the trusting relationships she has created over the years. During her career, she has become one of the most sought-after aesthetic nurses in the Chicagoland area, performing thousands of safe and artistic aesthetic procedures. She enjoys using a full array of state-of-the-art products, including neuromodulators, hyaluronic acid fillers, collagen-producing products, platelet-rich plasma, laser treatments, and PDO threads to achieve the best and most natural-looking results. Jeanine’s passion for the aesthetic field is evident in the constant pursuit of her own education. She frequently attends national programs, conventions, and trainings to ensure she provides the most current aesthetic treatments and so that she is able to maintain excellence in terms of the newest, safest, and most advanced techniques in her training. Jeanine is a highly sought after national trainer for Allergan for over 8 years. She also trains new and advanced injectors at JEM Education, a training center she helped create. She finds training and sharing her knowledge with both novice and advanced injectors one of the most satisfying aspects of her career thus far. With all that she has accomplished in her career, Jeanine feels her biggest accomplishment in life is the upbringing of her four boys with her husband. She loves spending time with family and friends, traveling, opening herself to new experiences, and her admitted addiction - shopping.

Director of Operations

Katrina is the director of operations for all JEM Medspa locations. She received her bachelor's degree in industrial and organizational psychology from Saint Xavier University, and upon graduation worked for the DuPage Medical Group in the pulmonology and sleep department. In 2009, Katrina pursued her passion for aesthetics, taking a leadership role in the medical spa industry, where she continues to excel and innovate. Her keen business acumen and patient care expertise have helped lay the groundwork for JEM to become the top medical spa in our area. When not helping clients, Katrina enjoys game nights with her husband and three adult children and spending quality time with friends.

Aesthetic Director

Meet JEM's aesthetic director, Ashley Gill. As a licensed aesthetician since 2006, she has dedicated her career to the art of medical esthetics. Ashley is an expert laser technician with 15+ years of laser experience, making her sought after for advanced technique and training. Ashley’s knowledge of medical-grade skin products and what they can do for different skin conditions is unmatched. Ashley is certified and highly trained to work with our Sciton Laser, performing Halo, laser hair removal with BARE HR, SkinTyte, and BBL HERO. She is an expert in a wide variety of skin care treatments, such as medical-grade facials, chemical peels, dermaplane, traditional microneedling as well as advanced microneedling with RF. Ashley truly loves her work, and it shines through on the skin of every client who walks out of her treatment room.

Her role as a patient advocate and mentor to our team members in all of our locations is invaluable, and our team is so grateful that she chose JEM Medspa as her home. She has thoughtfully designed Jems facial protocols to accommodate all skin types. Her goal is to bring every client a result oriented treatment with a therapeutic and comforting experience.

Nurse Practitioner and JEM Health Specialist

Michele Knappe, APN-BC, DNP, CEN is not only a Nurse Practitioner but also a dedicated specialist at the realm of JEM Medspa’s Health & Wellness. With an impressive 25-year tenure as a Registered Nurse, including 20-years as a Nurse Practitioner, she brings a wealth of experience with her. Michele earned her Master of Science in Nursing as well as her Doctor of Nursing degrees from Loyola University in Chicago, beginning her career in the Emergency Room before establishing a consistent presence in Acute Care and Emergency Medicine. Michele transitioned her focus to Wellness and Obesity medicine a few years ago and, in 2022, became the Health & Wellness specialist at JEM. Her expertise is centered around obesity management, IV vitamin therapy, and hormone replacement therapy. Michele is also certified through BioTE Medical, specializing in Bio-Identical hormone replacement therapy for both men and women.

Aesthetic Nurse Practioner, Clinical Manager, & JEM Education Trainer

Kasia joined our expert injector team in 2020. She works in the Orland Park, IL location. With over ten years of nursing experience, Kasia is a board-certified family nurse practitioner. In fact, many of those years are dedicated to the field of aesthetics, plastic and reconstructive surgery, and dermatology.

Kasia specializes in cosmetic injectable treatments to rejuvenate and create a more youthful appearance. Combining her passion for skin health with aesthetic medicine, she strives to bring out her client’s natural beauty and features. Kasia exudes a warm and caring approach and makes you feel comfortable and relaxed during your procedures. Her scientific knowledge combined with her innate sense of artistry contributes to her clients’ satisfaction with their results.

During her free time, Kasia values moments with her family and being present in all of the important milestones that her young son reaches. She also enjoys meditation and practicing yoga.

Practice Manager

Kelsey joined our team in April of 2021 as a Client Coordinator with 15 years of customer service & sales experience in the hospitality industry. She has also spent years caretaking, as she is passionate about helping others at work and at home. She is a proud boy mom and loves spending time with her husband, family, and pets. In her spare time, she enjoys bowling and live music.

Aesthetic Manager

Meet Rachel, she has been with Jem since October 2022. She graduated from Bradley University with a bachelor’s degree in community wellness, with a focus in health science. She later studied at Universal Spa Training Academy to obtain her aesthetic license. Rachel is certified in broadband light, halo skin resurfacing, laser hair removal, microneedling, chemical peels, diamond glow facials, body sculpting, and many more aesthetic services. She loves to meet new clients, listen to their concerns, and customize a treatment plan to help them feel beautiful and comfortable in their skin.

Aesthetic Nurse Practioner

Suha is a Nurse Practitioner at JEM with a deep passion for helping others look and feel their best. She earned her Bachelor of Science in Nursing in 2018 and went on to complete her Doctor of Nursing Practice (DNP) as a Board-Certified Adult-Gerontology Acute Care Nurse Practitioner (ACNPC-AG). Before entering the world of aesthetics, Suha spent eight years working in intensive care units across several trauma hospitals. That experience shaped her commitment to precision, safety, and compassionate care, principles she carries into every treatment.

During her doctoral studies, Suha expanded her expertise as an aesthetic nurse injector, where she discovered her love for the artistry of facial balance and natural rejuvenation. She believes in enhancing each patient’s unique features while maintaining harmony and authenticity.

As the youngest of three sisters, Suha values connection and genuine relationships, both with her patients and her team. Joining JEM feels like becoming part of another family, one that shares her dedication to excellence, warmth, and confidence through aesthetic medicine.

Aesthetic Nurse Injector

Laura is one of JEM Medspa's aesthetic nurse injectors. She obtained her Masters Degree in Counseling in 2010, and as a result of her desire to help others, she became a Registered Nurse in 2015. Laura started her nursing career in Long-Term Care, and she has been performing aesthetic injections for five years. She loves working in an industry that embraces both the mind and body. Laura firmly believes that when you feel good, you look good; and when you look good, you feel good! She is eager to bring her knowledge and experience to JEM Medspa to help her clients feel like their best selves!

Aesthetic Nurse Injector

Anna has been a nurse for over 7 years with a background in critical care and aesthetics. She obtained her Bachelor of Science in Nursing from Lewis University. She began her nursing journey working in a level 1 trauma ICU, mastering her knowledge of disease processes, pathophysiology, and anatomy. Her passion in aesthetics comes from her love of helping people and making them feel confident in their own skin. Anna has an eye for perfection and ensures that every client’s experience exceeds expectations. She understands that each patient is unique and develops treatment plans per patient versus a “one-size-fits-all” approach. She is committed to staying at the forefront of aesthetic innovation and is always looking to continue her education.

During her free time, she loves spending time with her husband and dog, Millie, as well as exercising, cooking healthy meals, and taking long walks with her family.

Aesthetic Nurse Injector

Laura has been a dedicated and compassionate nurse for over 28 years, bringing a wealth of clinical experience and heartfelt care to every patient she serves. She earned her Bachelor of Science in Nursing from Saint Xavier University and has built a strong professional foundation working in Women’s Health, OB/GYN, and Labor and Delivery.

Laura is also a licensed cosmetologist and has spent time working in the beauty and aesthetic industry. This unique combination of medical knowledge and artistic skill allows her to approach aesthetics with both precision and creativity. Her passion for helping people feel confident, healthy, and beautiful naturally led her to JEM Medspa’s JEM Education. She continues to grow professionally, staying current through ongoing education while blending science, artistry, and personalized care. Laura is known for her attention to detail, gentle approach, and compassionate demeanor, which help her clients feel relaxed, understood, and confident throughout their appointments.

Outside of JEM Medspa, she enjoys spending quality time with her husband, her three adult children, and their beloved dog. In her free time, she loves cooking and baking and indulging in a bit of shopping.

Aesthetic Nurse Injector

With over eight years of experience in the MedSpa industry, Samantha brings a unique blend of client-centered care and clinical expertise to her role as a Nurse. She began her career as a Client Coordinator, where she developed a deep understanding of patient needs, practice operations, and the importance of creating a welcoming, results-driven environment.

Samantha earned her Bachelor’s degree in Community Health from Governors State University and went on to receive her Bachelor of Science in Nursing from Olivet Nazarene University. Inspired by her passion for aesthetics and patient care, she seamlessly transitioned into a clinical role, combining her medical knowledge with her background in client relations to deliver safe, effective, and personalized aesthetic treatments.

Known for her warm demeanor, attention to detail, and dedication to high-quality care, Samantha strives to ensure every client feels supported, understood, and confident in their aesthetic journey. Outside of work, she is a proud mom of two and values the importance of family, bringing the same compassion and care to her practice that she does to her home life.

Licensed Aesthetician - Body Sculpting Specialist - AMI CoolSculpting Trainer

Meet Christina, our dynamic Aesthetician and Body Sculpting Director, who has been dazzling our team since 2020! With her aesthetic license proudly earned from Pivot Point Academy in 2011, Christina is a certified laser technician and a true body sculpting champion. She has been in the aesthteics field for 15 years!

Launching her career in a traditional dermatology setting, she mastered advanced techniques in microneedling, BroadBand Light (BBL), laser hair removal, Halo treatments, chemical peels, medical-grade facials, skin tightening, and body sculpting. Her expertise doesn’t stop there—Christina recently became an AMI CoolSculpting Trainer for Allergan Medical Institute in 2024, joining an elite circle of innovators dedicated to revolutionizing non-invasive body contouring.

When she's not transforming lives through her artistry, Christina loves to stay active and fit, often found exercising or enjoying quality time with her husband and two energetic sons. Get ready to experience the magic she brings to our team!

Aesthetic Nurse Injector

Richelle is a Registered Nurse Injector with over a decade of nursing experience and a passion for delivering natural, confidence-boosting results. She earned her Bachelor of Science in Nursing from Southern Illinois University Edwardsville and spent nine years in the operating room at Rush University Medical Center, where she developed exceptional precision, safety, and patient-care skills.

Since beginning her aesthetic career in 2019, Richelle has blended her surgical background with an artistic approach to create subtle, natural enhancements that help clients look and feel their best. She is dedicated to personalized treatment plans and making every patient feel comfortable, supported, and confident in their skin.

Licensed Aesthetician & Body Sculpting Specialist

Meet Rebecca Gross! Rebecca is one of our licensed aestheticians. She is a kind and soft-spoken woman with equally soft and soothing hands. Rebecca has 25 years of hands-on experience as an Illinois licensed aesthetician. Her passion for skin care and the science behind it is matched by the desire to create a welcoming and relaxing atmosphere for her clients.

Rebecca is certified and highly trained to work with our Sciton Laser, performing Halo, Moxi, laser hair removal, and Forever Young photofacials. Rebecca is also skilled in performing a wide variety of skin care treatments, such as medical-grade facials, chemical peels, microneedling, CoolSculpting, and skin tightening treatments. Rebecca cares deeply for her patients and is equally as excited as her patients when they have attained their desired skin care and body contouring goals.

Licensed Aesthetician & Body Sculpting Specialist

Shannon has been a licensed esthetician in Illinois and Indiana since 2019 and has dedicated her career to medical aesthetics and results-driven skin care. Prior to becoming an esthetician, she gained valuable experience working in a salon and spa setting as a client coordinator, providing her with a strong foundation in patient care and the overall client experience.Shannon is experienced in providing a wide range of skin and body treatments. She is certified and trained to work with Sciton laser technology, performing treatments such as BBL HEROic, MOXI, HALO TRIBRID, and BARE HR laser hair removal. Her expertise also includes medical-grade facials, chemical peels, dermaplaning, microneedling, skin tightening, and body sculpting services. Shannon is passionate about listening closely to her clients’ concerns and thoughtfully customizing treatment plans to support long-term skin health and aesthetic goals. Her focus is to deliver results-oriented treatments while providing a therapeutic, welcoming experience rooted in trust, education, and patient care. Shannon is a valued member of the JEM Medspa team and remains committed to continued education and excellence in medical aesthetics.

Licensed Aesthetician & Body Sculpting Specialist

Heather has been a has licensed esthetician since 1997. As someone who is always striving to perfect her craft, Heather caught the attention of the media with an innovative microdermabrasion technique which was featured in the Minneapolis Star and Tribune. After moving to the Chicago area, her devotion to skin health led her to a 20-year career as the esthetic director in a busy dermatology practice. Her advanced skillset includes Sciton laser and light therapy, radio frequency, microneedling, Diamond Glow, Chemical peels, and multiple body contouring platforms. Her sophisticated insight makes her an expert resulting in well-rounded consultations and result driven treatment plans that work for any lifestyle. After taking a year off to spend time with her husband, four children, and 3 grandchildren, Heather realized she was ready to return to esthetics. She chose JEM Medspa as her home, where she is able to integrate her love of skincare with her passion for overall body wellness. We are honored to have such an accomplished seasoned, and caring provider on our team.

Licensed Aesthetician

With over a decade in the service industry and five years dedicated to the aesthetics field, Alexis brings a unique blend of expertise, warmth, and genuine care to her role at Jem Medspa. A proud graduate of Universal Spa Training Academy, she’s a licensed aesthetician with a true passion for helping clients look and feel their absolute best. Alexis believes great skincare is both an art and a science and she loves creating personalized treatment experiences that deliver real, lasting results.

Clients know Alexis for her friendly, approachable nature, meticulous attention to detail, and her ability to make every appointment feel as comfortable as it is transformative.

Outside of work, Alexis enjoys staying active, experimenting with new recipes, and spending time with her big, close-knit family along with her beloved miniature golden doodle, Olive.

Client Experience Manager

Meet Sharon! Sharon is one of our excellent client coordinators who has over 30 years of experience in the customer service industry. At JEM Medspa, Sharon strives to ensure each client feels welcome so they feel comfortable, pampered, and look forward to visiting again. Sharon prides herself on providing professionalism and ensuring each client has an excellent experience at each appointment. When Sharon is not warmly greeting you at JEM Medspa, she enjoys spending time with her husband of 31 years, Dave, and sons, Jack and Tom. Sharon is also an animal lover with yellow lab and a Siamese kitty. She loves traveling, gardening, embracing her inner foodie, and watching her sons play football and baseball.

Client Care Coordinator

As a dedicated professional with a background in the Veterinarian field specializing in customer service, Carri brings a unique perspective to the world of aesthetics. While new to the aesthetic field, she understands the significance of self-care and its impact on overall health and well-being. Carri's experience has honed her skills in ensuring customer satisfaction, she is committed to making every client feel welcomed and valued from the moment they arrive. She is passionate about helping individuals in the process of reaching their personalized goals. With a focus on attention to detail, Carri strives to help in the process of making sure each client feels relaxed, rejuvenated, and looks forward to being a part of your self-care journey at JEM Medspa. Away from work Carri spends her spare time with her son Bryce, daughter Bailey, and their Australian Shepherd Callie. She has a strong passion for animals. She also enjoys the outdoors and spending time with family and friends.

Client Care Coordinator

Carly is a valuable addition to our team, joining us this year as a Client Coordinator. With extensive experience in customer service, she ensures that every client feels valued, heard, and respected. Her commitment to building positive relationships and creating a welcoming environment fuels her passion for delivering exceptional service.

In addition to her role as Client Coordinator at JEM Med Spa, Carly earned her esthetics license last year. She has a deep passion for beauty, makeup, and skincare, and is eager to help clients feel their best while enhancing their natural beauty.

Outside of work, Carly enjoys spending time with family and friends, especially relishing her role as an aunt. Her hobbies include traveling, enjoying the outdoors, and experimenting with new recipes in the kitchen. We're thrilled to have her on board!

Client Care Coordinator

As a new Client Coordinator at JEM Medspa, she brings a passion for client care and a love for others to her role. With two degrees, including a specialization in mental health counseling focused on substance abuse and addiction, she is committed to promoting well-being for both herself and those around her.

With over 12 years of experience in the customer service industry, she excels at creating a welcoming environment that makes clients feel valued and special. Her upbeat personality and positive outlook ensure that every interaction is warm and engaging.

Outside of work, she is a proud mom to three wonderful cats, Juniper, Remi and Penelope. She enjoys spending time in the sunshine, connecting with wildlife, and exploring new dining experiences. She takes pride in her professionalism and strives to provide the best possible experience for everyone she meets.

Client Care Coordinator

Monique Jaber is a dedicated and passionate Client Coordinator at Jemmed Spa. With over seven years of experience in the retail industry, Monique began her career as a cashier and worked her way up to management in her previous company, exceeding her skills in customer service, team leadership, and problem-solving. Monique has a natural ability to connect with people and loves creating meaningful relationships with clients, making their experiences memorable. In her free time, she enjoys practicing makeup on herself and others, as well as listening to a wide variety of music, which reflects her diverse and creative personality.

Client Care Coordinator

Amber is one of our friendly and dedicated Client Coordinators here at JEM. She’s often the first smiling face you’ll see when you walk through our doors, offering a warm welcome to everyone she meets. With a background in both customer service and healthcare, Amber brings a wealth of experience and a passion for helping others to her role.

In 2022, Amber took a big step toward her dreams by returning to school to earn her aesthetic license. She’s deeply passionate about skincare and loves having conversations that help people feel more confident and comfortable in their own skin.

Outside of work, Amber is an avid runner and fitness enthusiast. She’s a proud dog mom to her fur baby, Wilbur—they love traveling together and enjoying the outdoors. When she’s not on the go, Amber also enjoys drawing and spending quality time with family and friends.

Client Care Coordinator

Kate has been a licensed Esthetician since 2015 and has worked both independently and with various skincare and beauty brands across the industry. She also gained valuable experience as a client coordinator and content and marketing lead prior to being a JEM. She discovered her passion for skincare and making each client feel comfortable, cared for, and confident. Kate enjoys bringing a creative touch to her work and building lasting connections with clients. Outside of work, she loves to travel and catch live music whenever she can!