Reviews for JEM Medspa

Anna is the best eveeeeeeerrrr! It was my first time getting botox and she made me super comfortable and she knows what shes doing! Cant say enough positive things about her! More

I have been seeing Heather regularly for a diamond glow facial. My results have been outstanding! Heather's background and education is exemplary, so I know I can trust her recommendations for my skincare. Not to mention she's just an amazing human being and I look forward to seeing her and catching up. This winter I'll be doing some laser treatments to address fine lines, wrinkles and discoloration. She tailored the treatments based on my needs, and I paid ahead during a JEM special pricing day, which made the treatments very reasonable. JEM is a beautiful medspa that is actually getting an upgrade (not that it's needed) in a larger space they'll be moving to once construction is completed. They really have their clients best interest at heart, and all staff members are attentive and kind. Very impressive place! Highly recommend JEM and Heather for results driven skin care. More

JEM Medspa in Orland Park is one of the best for your Spa / Pampering needs. The entire staff is very customer focused, friendly and through in explaining the services of interest. Each of my appointments were timely, relaxing and professional. I indeed highly recommend JEM Medspa for optimal beauty services. More

I love going to Jem Medspa.My first time was the reason I decided to come back to them and continue my journey.During consultation the team welcomes you and luckily my consultation was with Laura Rice. Laura listened to my concerns. She was clear on what could and could not be done. She did not try to upsell or offer services I was not interested in. She explained how each process worked. I felt heard and welcomed. I went to another spa for a consultation and while they were a little cheaper they weren't as friendly and as attentive as the team at Jem Medspa. I will say that if you're nervous or afraid of needles etc. I would definitely recommend Laura Rice. She's very patient and clear on how to minimize pain/bruising with fillers. Since my consultation I've been back for a few sessions for about a year and a half. I'm very happy with my progress. Sammy is always friendly and would remember me by name every time which is always a plus because you feel valued as a repeat customer. Definitely recommend and clearly keep coming back. More

I have been seeing Karissa for about 5 years now and I couldn't be happier with the results. She is incredibly professional and always takes the time to listen to my concerns and preferences. Her attention to detail and dedication to her craft are evident in every treatment she performs. She is truly a perfectionist, and it shows in the quality of her work. Every product and treatment she has recommended has been fantastic and has delivered excellent results. I highly recommend Karissa to anyone looking for top-notch aesthetic services. More

Anna was amazing! I expected someone to sit me down & tell me everything that was wrong with my face but it didn't go that way at all. Anna asked me what I was there for, said she can see I take care of my skin and took her time to address every concern & answer every question thoroughly. She even talked me out of some procedures that she said weren't necessary. I highly recommend paying her a visit if you're considering any treatments. More

I recently went to Jem in Orland Park for a consult for fillers and a little Botox. I met with Jeanine and was pleasantly surprised with how personable and knowledgeable she was about all the products and services at Jem. I ended up getting 2 syringes of filler and some Botox. It was virtually pain free and I left looking fabulous, I am very happy with my results and felt like I was getting a great deal. I will definitely be returning for more services in the future. More

LOVE JEM Medspa! The office is gorgeous, and the staff is always so welcoming! I've had several different treatments, and have been pleased with all of them. Jeanine does my Botox/fillers, and is always very friendly and professional. She listens to my concerns, and helps address any issues I might have. I've tried other medspas in the past and have never gotten the same results as I get with Jeanine! I would highly recommend JEM! More

Can't say enough about Jeanine and the entire staff at both the Elmhurst and Orland Park locations! Everyone is so welcoming and professional. Jeanine is truly a master at what she does! She made her recommendations, listened to any concerns I had and together we decided the best treatment plans. She is truly a "JEM"! More

Went to Jem Medspa for the first time. This place truly cares for their clients. They listen to what you would like achieved, and are extremely caring.Everyone is so welcoming and professional. Jeanine is truly amazing at what she does! More

Janine is so good at what she does! She knew exactly what I needed to look refreshed and more youthful! And, the whole staff is welcoming and professional! If I could give ten stars, I would!! More

Beautiful atmosphere, very courteous employees.  Everyone is so helpfulThe office is very clean More

Very professional services. I saw Anna yesterday for Botox and she was very kind and experienced and I am definitely coming back for more services. I highly recommend Jem in Orland Park More

I recently went to Jem Medspa, after reading all the reviews I felt confident in my choice.  I was greeted by very friendly desk personnel and was given my paperwork to fill out.  I wanted to discuss some fillers as I have recently lost some weight and looking a little older than I’d like.  After meeting with my nurse Jeanine and getting answers to my many, many questions she was ready to get started.  She performed my procedures with minimal discomfort and was extremely patient with me as this was my first time getting any type of this work done to my face.  It was important to me that I did not look "overdone" and she was able to achieve wonderful results.  I am very happy with  my results and will definitely be a returning customer.  Great staff, great care, great results. More

I went to JEM Medspa because a friend recommended them. I wanted Botox and lip filler but was really nervous because I had a not so great experience at a different medspa.  First off, all the staff is so nice and welcoming! My JEM injector was Jeanine.  She was professional and honest - she didn’t sugar coat or over promise anything which I appreciated after my last experience elsewhere.  She talked to me about what to expect and answered all my questions (I had a lot) She made me feel comfortable when I was so nervous. My lips look amazing and my Botox was spot on.  I’m so happy and I highly  recommend JEM! More

Had the best experience here with Laura! I was nervous coming to a new provider, but everyone at Jem made me feel so welcome and comfortable. The medspa itself is stunning and very well kept. Laura gave me the most painless Botox I've ever received and made sure I was comfortable the entire time. Looking forward to using Jem for other services in the future too! More

Had the best experience here with Laura! I was nervous coming to a new provider, but everyone at Jem made me feel so welcome and comfortable. The medspa itself is stunning and very well kept. Laura gave me the most painless Botox I’ve ever received and made sure I was comfortable the entire time. Looking forward to using Jem for other services in the future too! More

Love love love Jem Med spa. Quality providers ensuring incredible personalized care. Adorable interior design and pristinely clean inside. I would truly never trust anyone else with my face and they are worth every penny! There is a reason they keep expanding! I have had a few incorrect charges by the same front desk person, as well as some strange interactions, but this would never keep me from referring all my friends and continuing to seek all my own med spa needs from Jem. More

Best facial and experience ever Samantha was beyond amazing awesome decor absolutely love this place-) nothing more to say then just overall spectacular More

I went to the Elmhurst location for a much needed facial. The space is located in downtown Elmhurst. Great location. Plenty of parking.This was my first time having any sort of spa treatment since the pandemic. The office is brand new. Beautiful and inviting. The lobby area is spacious so the social distancing felt very natural. I was warmly greeted when I arrived. My facial was wonderful! Kim assessed what I needed and is extremely professional. Very good about explaining products she’s using and what she would be doing. It was very relaxing and my face looks and feels great. In lieu of a vacation a trip to Jem Medspa is a good alternative! Highly recommended! More

I was referred to Jem Medspa by a friend for lip fillers. As soon as you walk into the office, it is clean and beautiful! The receptionist was very friendly and warm! I then was introduced to my specialist Nicole and right off the back I LOVED her. I explained to her that this was my first time getting lip fillers. She made the entire process smooth as can be and made me so comfortable from the second I walked into the room to the very end of my appointment. I loved that Nicole is so personable and that she didn’t rush the process. She took her time with me and really sat down and had a normal conversation with me which made me feel like I was talking to a friend. She’s very knowledgeable when it comes to lip injections and I really felt comfortable with the explanations she was giving me. I love how my lips turned out. She did an amazing job. I’ve gotten so many compliments on my lips already! I will definitely be back and work with Nicole again! :) More

I am always and forever impressed with the quality of customer service  at Jem. Immediately as you walk thru the door you are met with a kind greeting that makes you feel as though you are with family members who truly care about you and supporting your every need. The staff are genuine, thoughtful, kind and honest.  May I add,  the level of expertise from their medical staff is stellar. I am more than confident in Jem Med Spa’s ability to meet and exceed your needs. If you are looking for a spa treatment to help enhance your natural beauty,  book your appointment today. Ask for Melissa, she is simply lovely in every way! More

Can not say enough about Jem!  I have been going there since the day it opened.  The staff is all amazing and helpful!!  I will not trust anyone but Jeanine with my face.  If you are looking for a place to trust your face too, this is it! More

I can not say enough good things about JEM Medspa. The staff from the front desk to the injectors are friendly and professional. The facility is clean and well kept, not to mention beautiful and modern. I have personally had the pleasure of being injected by Jeanine and I would never go to anyone else for Botox. She is incredibly knowledgeable and gentle, also honest. They do NOT just want to take your money here. They will be honest about what is realistically needed for your specific case. She has told me know and answered my stupid questions time and time again. I've also had the pleasure of Rebecca doing my facials and lash tint/ lift. If I were to rave about all the good things I would be here for days. I HIGHLY recommend to everyone I know. More

I can not say enough good things about JEM Medspa. The staff from the front desk to the injectors are friendly and professional. The facility is clean and well kept, not to mention beautiful and modern. I have personally had the pleasure of being injected by Jeanine and I would never go to anyone else for Botox. She is incredibly knowledgeable and gentle, also honest. They do NOT just want to take your money here. They will be honest about what is realistically needed for your specific case. She has told me know and answered my stupid questions time and time again. I’ve also had the pleasure of Rebecca doing my facials and lash tint/ lift. If I were to rave about all the good things I would be here for days. I HIGHLY recommend to everyone I know. More

I am so Proud of Melissa & Jeanine for opening up their own med spa! They both are very talented injectors and professional, they will not talk you into something you dont need!  The Med spa is amazing, once you go in you feel welcomed! The staff is wonderful, friendly and all smiles, not the average snooty girls at other places.  This time i went for coolsculpting, and botox, I have been seeing Melissa for years for my injections, I love her technique ! She has done my lips in the past and they never look like duck lips & overdone. cant wait to go back:):)  JEM is a real GEM!!! More